Last updated: Oct.24
1. Introduction
Thank you for choosing TartanTech Limited. We are committed to respecting your privacy and protecting your personal information. This Privacy Policy (“Policy”) explains how TartanTech Limited (“we”, “us”, “our”) collects, uses, discloses, and protects the personal information you provide to us, or that we may collect through your use of our website and services.
2. What Personal Information We Collect
We may collect and process the following categories of personal information:
- Personal details: Name, contact information, including email address, telephone number, and address.
- Transaction and billing information: Payment information, such as credit or debit card numbers, billing address, and other financial details.
- Communications: Records of your communications with us, including any feedback or questions.
- Technical information: Internet protocol (IP) address, browser type, operating system, and other usage details.
3. How We Collect Personal Information
We collect personal information in several ways:
- Directly from you: When you provide it to us, such as when you place an order, contact our customer service, or sign up for our newsletter.
- Automatically: Through cookies and similar technologies when you visit our website.
- From third parties: Such as our service providers, partners, or other third parties who have business relationships with us.
4. How We Use Personal Information
We use your personal information for various purposes, including:
- To provide our services: To fulfill your orders, manage your account, and provide customer support.
- For marketing purposes: To send you promotional communications, including newsletters, surveys, and other updates about our products and services.
- To improve our services: To analyze and enhance our services based on your feedback and usage data.
- For legal compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
5. How We Share Personal Information
We may share your personal information with:
- Service providers: Who help us operate our business, such as payment processors, shipping companies, and data analytics services.
- Third-party partners: With whom we have a business relationship, such as marketing partners or joint promotion partners.
- Law enforcement: When required by law, a court order, or to protect the rights, property, or safety of us or others.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal information.
- Rectify: Correct or update your personal information.
- Erase: Request the deletion of your personal information.
- Restrict: Limit the processing of your personal information.
- Withdraw consent: Where our processing is based on your consent, you can withdraw it at any time.
7. Data Security
We implement reasonable and appropriate security measures to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18 without parental consent.
9. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the one in which you reside, including countries outside the European Economic Area (EEA) that may have less protective data protection laws than the country in which you reside.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the updated Policy on our website or, if necessary, by other means, such as email.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
TartanTech Limited RM C20, BLK C, 3/F, EAST SUN INDUSTRIAL CENTRE 16 SHING YIP STREET, KWUN TONG, HK Email: [email protected]